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Privacy Policy

CTASafe, Inc.

Last Updated on October 17, 2024

This privacy policy (the “Policy”) describes the treatment of information provided or collected on the website, www.ctasafe.com (the “Site”), and on its associated software applications where this Policy is posted. The purpose of this Policy is to describe how CTASafe, Inc.’s (“CTASafe”, “we” or “us”) Site collects, shares, and secures information provided by you. Therefore, before you provide us with any personally identifying information, you should read through this Policy in its entirety and understand its terms. We may update the Policy from time to time, so please check in occasionally. 

  1. INFORMATION WE COLLECT
  2. HOW WE COLLECT YOUR INFORMATION
  3. THIRD-PARTY LINKS, WEBSITES AND SERVICES
  4. WHAT WE DO WITH YOUR INFORMATION
  5. SHARING YOUR INFORMATION 
  6. YOUR CONTROLS AND CHOICES
  7. SECURITY MEASURES
  8. CHILDREN
  9. CHANGES TO THIS POLICY
  10. CONTACT US

1. INFORMATION WE COLLECT. 

We collect only information that is reasonably necessary to facilitate and optimize the Site and the activities available on it. 

Information You Provide to Us Voluntarily

On the Site, you may choose to provide CTASafe with certain information about yourself which can be “personally identifiable information” or “personally identifying information”. You may choose not to submit such personally identifiable information but then you will not be able to create an account on the Site. The term “personally identifiable information” means information that is collected in connection with your name such as your address, e-mail, phone number, and credit card information. We do not store any credit card information provided on the Site but it may be stored on third-party platforms pursuant to their terms and conditions and privacy policy. 

Information We Collect Automatically

When you use the Site, we may also collect and store certain non-personally identifiable information automatically through the Site’s standard server logs. This information helps us personalize and maximize the online experience you and other visitors have with the Site. This allows us to measure analytics, manage, and improve the services available on the Site. This information does not identify you personally and may include, but is not limited to: 

  • Date and time of visit;  
  • IP address;  
  • Browser type; 
  • Operating system time; 
  • Any referring Site; 
  • Type of device you used; and
  • General geographic area from which you’re accessing it.  

2. HOW WE COLLECT YOUR INFORMATION. 

There are various ways in which we collect your information, both personally identifying information and non-personally identifying information. 

  • Your Voluntary Disclosures. We collect information you provide to us when you fill out the Contact Us form on the Site, request services or information from us, create an account with us, participate in public forums or other activities on the Site, and any platforms which permit us to interact directly with you. 
  • Cookies and Web Beacons. We may use common Site tracking technologies, including cookies, pixels, and tags. These are temporary bits of code placed in your web browser that allows CTASafe to track how you use the Site and facilitates communication when you browse the Site and store your preferences. No personally identifiable information is ever stored in a CTASafe cookie, even if you have entered your name or email address on other parts of the Site. You may have the ability to set your browser to refuse to accept cookies, though some parts of the Site may not function properly if cookie acceptance is disabled and you may not be able to fully utilize the Site. This tracking data is used in order to provide optimal services and convenience, including, for example, providing useful features to simplify your experience when you return to the Site (e.g., remembering your contact information for future communications); to deliver relevant content based on your preferences, usage patterns, and location; to monitor and evaluate the use and operation of the Site; and to analyze traffic on the Site. We may associate this tracking data with your registration account, in which case we will treat it as personally identifying information. For more information about cookies, please visit: www.allaboutcookies.org. 
  • Do Not Track (DNT) signals.  Some web browsers may transmit Do Not Track (DNT) signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.  We currently do not change our tracking practices in response to DNT settings in your web browser, and we do not obligate our third-party partners to change their tracking practices in response to DNT settings in your web browser. 
  • Third Party Tracking. We may utilize certain analytics and pixel tools to provide us with comprehensive analytics to assist us in tracking issues and improving the Site. Further, when you visit or log into the Site, cookies and similar technologies may be used by our online data partners, vendors or other third parties, including those advertising on the Site to associate these activities with other personal information they or others have about you, including by association with your email or home address and they may follow your use of the Site or advertisements placed on the Site. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. CTASafe does not control third-party tracking; however, you may opt out of receiving advertising from CTASafe (or service providers on our behalf) by visiting: https://app.retention.com/optout 

3. THIRD-PARTY LINKS, WEBSITES, AND SERVICES. 

You may also access third-party content through the Site and navigate to third-party websites. Whether the third-party content appears within the Site (such as in an embedded audio or video player), or you leave the Site to view content on another website, the third party is in control of and independently produces, maintains, and monitors the content. You are subject to the third party’s terms of use and privacy policies. We do not accept any responsibility or liability for the privacy practices of third parties. 

4. WHAT WE DO WITH YOUR INFORMATION: 

We may use information provided by you on the Site for the following purposes: 

  • Contact you regarding the functionality, purpose, and use of the Site. 
  • Contact you regarding our products or services, such as our monitoring alerts.  
  • Provide you information relating to the Site or the subject matter of the Site that may be pertinent to your uinterests and needs. 
  • Communicate with you about your account or transactions with us and send you information about features on the Site or changes to our policies. 
  • Consistent with local law and choices and controls that may be available to you:
  • Send you offers and promotions for our services or third-party products and services. 
  • Personalize content and experiences. 
  • Provide you with advertising based on your activity on the Site and on third-party sites and applications. 
  • Optimize or improve our services and operations. 
  • Detect, investigate, and prevent activities that may violate our policies or be illegal. 

5. SHARING YOUR INFORMATION.

Information about our customers is important to us and, except as expressly set forth in this Policy, we will not willfully disclose your personally identifiable information to any third party without first receiving your permission and we will never sell, share, or exchange your personally identifiable information with non-affiliated third parties for their own purposes. We share customer information only as set forth below and with subsidiaries that CTASafe controls or its parent company and that are either subject to this Policy or that follow practices that are at least as restrictive as those described in this Policy. 

  • Service Providers.  We may share information with third-party companies or individuals that provide us with services. These services may include, among other things, helping us to provide services that you request, to create or maintain our databases, to research and analyze the people who request services or information from us, to prepare and distribute communications, or to respond to inquiries.
  • Business Transactions.  In the event that we, or any portion of our assets, are acquired or we undergo another transaction in our business, your personally identifying information may be transferred to the acquiring company or other entity surviving such transaction. 
  • Partner Companies.  We may share your personally identifying information with another company when you allow us to, in situations such as: 
    • Electing to share your personally identifying information with other companies so that they can send you offers and promotions about their products and services; and 
    • Directing us to share your personally identifying information with third-party sites or platforms, such as social networking sites. 
  • Law Enforcement.  We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of your information may protect the rights, property, or safety of us or another person. 
  • Legal Process.  We may share your information with others as required by, or permitted by, law. This may include sharing your information with government entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us. 
  • Online Postings.  We may decide to allow users to communicate with each other via the Site in posts or comments sections. If you choose to submit such information to us, the information you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them. 

6. YOUR CONTROLS AND CHOICES:

We provide you with the ability to exercise certain controls and choices regarding our collection, use, and sharing of your information. In accordance with local law, your controls and choices may include: 

  • You may correct, update, and delete your registration account. 
  • You may change your choices for alerts or communications from us and/or other users. 
  • You may request access to the personally identifying information we hold about you and that we amend or delete such information. 

You may exercise your controls and choices, or request access to your personally identifying information, by contacting us per Section 10 below, by updating your user profile or by following instructions provided in communications sent to you. Please be aware that if you do not allow us to collect personally identifying information from you, we may not be able to deliver certain functionalities of the Site to you and some of the Site functionalities may not be able to take account of your interests and preferences. If you have questions regarding the specific personally identifying information about you that we process or retain, please contact us per Section 10 below. 

7. SECURITY MEASURES: 

The security, integrity, and confidentiality of your information are extremely important to us. CTASafe maintains administrative, technical, and physical safeguards, consistent with legal requirements where the personally identifying information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personally identifying information provided to us through the Site. CTASafe stores your information using reasonable security precautions and for only as long as we think reasonably necessary. We make every effort to ensure that all of the transactions that occur on the Site are secure. For example, the Site uses industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal data. However, no transmission of data is guaranteed to be completely secure. It may be possible for third parties to unlawfully intercept transmissions.

8. CHILDREN: 

We are committed to protecting the privacy of children. We do not knowingly collect personally identifying information from children under 13 without verifiable parental consent. If we learn that we have collected any personally identifying information from a child under the age of 13 without verifiable parental consent, we will delete it from our database as quickly as possible. If you believe that we may have collected information from a child under the age of 13, please contact us per Section 10 below. We encourage parents or guardians of children under 18 to regularly check and monitor their children’s use of email and other activities online. 

9. CHANGES TO THIS POLICY: 

By using the Site, you agree to the terms and conditions of this Policy. If you do not agree, please do not use the Site. We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Policy at any time. We will indicate at the top of this Policy when it was most recently updated. Your continued use of the Site following any changes to these terms shall signify your acceptance of those changes. 

 

10. CONTACT US: 

If you have any questions or comments about this Policy or if you would like us to update information we have about you or your preferences, or if you would like to exercise other applicable data protection rights, please contact us at on our Contact Us page at here or write us at:

Attn: Legal Department
CTASafe, Inc. 
1350 Old Bayshore Hwy., Suite 520
Burlingame, CA 94010